Posts

The Need for Staff Training

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The Challenge Defined: Is there an intentional training program in place for all employees that is focused on company goals? How much of the budget has been allocated to training?  Training staff on company goals, company issues and company…

Kate Ripp’s Interview With High Stakes Partners on Growing Yourself Out of Business

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It’s the surprises that usually get you! Experienced business owners often warn one another, “Watch out when your company hits 50 employees! Everything changes then.” By the time you reach this size, the challenges you face sneak up on…

Five Barriers to Exceptional Leadership

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Do you have people in your organization who show promise as future leaders? Have you also seen good people sabotage their own growth potential? Mentor them and encourage them – maybe even share these insights from a Harvard Business Review…

What is Your Leadership Team’s Confidence/Caution Ratio?

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There’s a business management principle called the Builder/Protector Ratio that measures the extent to which a company operates with confidence vs. caution. It’s an important analytical tool that allows a leadership team to assess the company’s…

Dreaded Performance Reviews – A New Approach Based on Common Sense

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According to Marcus Buckingham, author of First Break All the Rules, and a more recent White Paper called “Next-Generation Performance Management,” here’s how great managers manage: “They define very clearly the outcomes they want,…

Communicate Your Way to Profit

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Do your employees know how they and their contribution impact your bottom line? Do they understand your business model – how the company is structured and how it makes money? Too many business owners fall prey to these three myths: Employees…

Delegation – When, What and How

Why is it so difficult for some leaders to delegate? Deep down, they surely know that delegating responsibilities and decisions can foster growth across their company. They also must know that delegation leads to personal growth, which in turn…

Describe and Define Critical Processes

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Anything that needs to be done more than once can be captured and turned into a process. Entrepreneurs tend to ignore the value of processes. There are lots of reasons for this (and none of them are good) but that’s a story for another day.…

Creating a Dialogue to Improve Performance

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Why is there often a disconnect between a boss and an employee?  It can start with the employee’s first day on the job. They’re fresh, excited, and eager to impress. The manager is congratulating themself on a great hire and they’re…

Establish Company-Wide Behaviors That Instill Accountability

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Accountability. It’s an overused word and an underutilized behavior. It means, of course, “doing what you say you’ll do.” It’s also characterized by “owning up to a mistake, correcting it, and apologizing to anyone harmed by that…