Tap Into the Intelligence of Your Organization

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Business owners and leaders often assume they know how their employees think, how they feel, what they know, and what they don’t know. They assume the best, when in reality it’s been reported that 70% of employees are either disengaged (very…

Describe and Define Critical Processes

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Anything that needs to be done more than once can be captured and turned into a process. Entrepreneurs tend to ignore the value of processes. There are lots of reasons for this (and none of them are good) but that’s a story for another day.…

Establish Company-Wide Behaviors That Instill Accountability

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Accountability. It’s an overused word and an underutilized behavior. It means, of course, “doing what you say you’ll do.” It’s also characterized by “owning up to a mistake, correcting it, and apologizing to anyone harmed by that…

The Right Approach to Setting Employee Goals and Objectives

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Ideally, goals and objectives within an organization should cascade from the top. Each person should be responsible for establishing their own goals and work objectives in ways that are relevant to their job and support one or more organizational…

Difficulty Diagnosing the Real Problems or Obstacles to Growth

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As we pass through various scenarios of COVID-19, uncertainty is the name of the game. With this kind of uncertainty, things get overlooked. CEOs often ignore issues that don’t align with their beliefs or shut down conversations that feel…

Making The Most of a Recession

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There’s no sugarcoating it. We’re suddenly in a recession triggered by a plunge in consumer spending due to voluntary and mandatory quarantines to limit the worldwide spread of COVID-19. The impact has spread across nearly all business sectors.  How…

The Three Speeds of Growth

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When I speak to business owners about the 7 Stages of Growth model, sometimes they’ll say that they are not in fast-growth mode. Growth can take on many forms, and ultimately, the CEO defines what growth means for their company.  You may…

Searching for Truth Within Your Business: 10 Perspectives Worth Considering

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One thing separates high performing enterprises from those that are still aspiring to reach and maximize their goals. You may think it’s an innovative way to apply resources or to leverage a company's unique competitive advantage, or a capacity…

Intentionally Navigating Your Company’s Stages of Growth

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Suppose Jerry, the CEO of a successful 100-employee manufacturing firm, woke up one morning to a gut-wrenching realization. If something didn’t change soon, his company, which seemed to be charging ahead at 120 miles per hour, would hit the…

Chaotic Periods Destabilize the Company

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The Challenge Defined Before you read any further, pull a piece of paper and identify whether these traits apply to you: Being a good, continuous learner. Being able to focus outward. Being comfortable with chaos. Being ready…