Getting the Full Benefit From Employee Communication

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The Challenge Defined: As a business owner, don’t be afraid to share your vision, plans, hopes, and dreams about your company with your team. This starts with the nuts and bolts – exactly how you operate and even what and how you produce…

Promoting Change Within an Organization

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The Challenge Defined: When it comes to change in organizations, there’s a dynamic called the Builder/Protector Ratio. A Builder mindset is comfortable with risk and they’re not afraid of change or the new challenges that will emerge.…

Five Barriers to Exceptional Leadership

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Do you have people in your organization who show promise as future leaders? Have you also seen good people sabotage their own growth potential? Mentor them and encourage them – maybe even share these insights from a Harvard Business Review…

Increase Staff Voltage and You’ll Increase Your Bottom Line

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Happy People = Happy Profits. When your people are happy, when they enjoy coming to work every day, when they believe in what they’re doing, when they feel they’re recognized for the value they bring, your company will be more profitable. So,…

What is Your Leadership Team’s Confidence/Caution Ratio?

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There’s a business management principle called the Builder/Protector Ratio that measures the extent to which a company operates with confidence vs. caution. It’s an important analytical tool that allows a leadership team to assess the company’s…

Tap Into the Intelligence of Your Organization

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Business owners and leaders often assume they know how their employees think, how they feel, what they know, and what they don’t know. They assume the best, when in reality it’s been reported that 70% of employees are either disengaged (very…

Describe and Define Critical Processes

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Anything that needs to be done more than once can be captured and turned into a process. Entrepreneurs tend to ignore the value of processes. There are lots of reasons for this (and none of them are good) but that’s a story for another day.…

Establish Company-Wide Behaviors That Instill Accountability

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Accountability. It’s an overused word and an underutilized behavior. It means, of course, “doing what you say you’ll do.” It’s also characterized by “owning up to a mistake, correcting it, and apologizing to anyone harmed by that…

The Right Approach to Setting Employee Goals and Objectives

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Ideally, goals and objectives within an organization should cascade from the top. Each person should be responsible for establishing their own goals and work objectives in ways that are relevant to their job and support one or more organizational…

Difficulty Diagnosing the Real Problems or Obstacles to Growth

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As we pass through various scenarios of COVID-19, uncertainty is the name of the game. With this kind of uncertainty, things get overlooked. CEOs often ignore issues that don’t align with their beliefs or shut down conversations that feel…