Getting Systems and Processes in Place as Company Grows

The Challenge Defined: Anyone who knows me or has read my blogs, knows I’m passionate about processes. Processes aren’t the sexy side of business growth – others prefer to talk about “innovation” and “entrepreneurship” and the…

Focusing on Opportunities

The Challenge Defined: As companies grow and add levels of hierarchy, it’s harder to stay agile and creative and to respond quickly to new opportunities. Decision-making is slowed because the stakes are higher. Leadership teams tend to…

Sharing Inside Business Information With Employees

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The Challenge Defined: Not only is it critical that your employees understand how their jobs fit within the company’s operating systems and processes, they also need to realize how they personally bring value. They should understand how…

Getting New Product/Services to Market Quickly

The Challenge Defined: Being slow to get new or enhanced products or services ready for and to the market can be a make-or-break issue for an early stage company and a significant profitability issue for more mature companies.  This challenge…

Identifying Problems Early in Their Development

The Challenge Defined: As your company becomes more complex, it's harder to detect problems that may be just beneath the surface, creating cracks that could sink your organization. The key for you is to take every negative undercurrent or…

Keeping the Customer Front and Center

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The Challenge Defined: It's easy to become complacent about customers. As your company grows, you may find yourself shifting from the desperate search for customers to the desperate search for ways to operate better, faster, and cheaper.…

Getting the Full Benefit From Employee Communication

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The Challenge Defined: As a business owner, don’t be afraid to share your vision, plans, hopes, and dreams about your company with your team. This starts with the nuts and bolts – exactly how you operate and even what and how you produce…

Promoting Change Within an Organization

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The Challenge Defined: When it comes to change in organizations, there’s a dynamic called the Builder/Protector Ratio. A Builder mindset is comfortable with risk and they’re not afraid of change or the new challenges that will emerge.…

Retaining Key Employees

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A valued employee may leave your company for any number of reasons. All too often, it happens in a growing company when someone who used to have direct access to you is now separated from you by a manager or director.  There’s a high cost…

The Need for Staff Training

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The Challenge Defined: Is there an intentional training program in place for all employees that is focused on company goals? How much of the budget has been allocated to training?  Training staff on company goals, company issues and company…