Tag Archive for: Empowerment
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How to Keep Your Customers from Migrating Away
Business ChallengesAccording to Frederick Reichheld of Bain & Company, acquiring a new customer is six to seven times more costly than retaining an existing one. So, how do you maintain current relationships and keep your clientele loyal to the business? Answer…
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An Improved Profit Design
Business ChallengesA company's profit design starts with understanding that profitability is a result of managing and tracking a complex, interdependent set of components that contribute to the company's financial performance.
Most CEOs understand the need…