The Need for Staff Training

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The Challenge Defined: Is there an intentional training program in place for all employees that is focused on company goals? How much of the budget has been allocated to training?  Training staff on company goals, company issues and company…

Creating Meaningful Core Values

The Challenge Defined: Every organization loves to talk about their “core values.” And I’ve even worked with some companies that seem to live by them … and thrive because of them. I’m a bit of a cynic though, when someone tells…

Optimizing the Value of New Staff Orientation

The Challenge Defined: Never minimize how difficult it is for new employees to become contributing members of your organization. Onboarding extends far beyond the monthly New Employee Lunch. It needs to be extensive and multidimensional,…

Processes and Resource Allocation Challenges

The Challenge Defined: There will quickly come a time when your company outgrows your ability to manage all the important functions on a daily basis. To catch all the problems before they happen. To make all the decisions. How can you ensure…

Limited Capital To Grow

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New business owners often assume they can grow their company by generating sales alone. In reality, there are a lot more components that help startups become a successful organization, including the right operating capital, sustainable profit…

Obstacles to Growth: Difficulty Diagnosing the Real Problems

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CEOs often ignore issues that don’t align with their beliefs or shut down conversations that feel like a threat to their area of expertise. Then employees stop sharing, which creates bigger problems in the future. Businesses that want to keep…

The Need for a Flexible Planning Model

The Challenge Defined A critical component of running a successful business is creating a dynamic method of planning that is accessible to the entire organization and allows contribution by all the staff. Consider the two different roles…

Staff Morale and Voltage Challenges

Nothing disrupts performance, productivity and profitability quicker than poor staff morale. In fact, according to a recent poll by Gallup Inc., on average, “17% of U.S. workers have been actively disengaged over the 18 years of tracking.…

Employee Turnover

Managing employees is hard. It requires leader’s time and effort, people-focused systems in place, clear expectations and much more. When a company loses exceptional talent it can have a negative impact on morale, productivity, and the bottom…

How to Keep Your Customers from Migrating Away

According to Frederick Reichheld of Bain & Company, acquiring a new customer is six to seven times more costly than retaining an existing one. So, how do you maintain current relationships and keep your clientele loyal to the business? Answer…