Posts

Retaining Key Employees

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A valued employee may leave your company for any number of reasons. All too often, it happens in a growing company when someone who used to have direct access to you is now separated from you by a manager or director.  There’s a high cost…

Increase Staff Voltage and You’ll Increase Your Bottom Line

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Happy People = Happy Profits. When your people are happy, when they enjoy coming to work every day, when they believe in what they’re doing, when they feel they’re recognized for the value they bring, your company will be more profitable. So,…

Dreaded Performance Reviews – A New Approach Based on Common Sense

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According to Marcus Buckingham, author of First Break All the Rules, and a more recent White Paper called “Next-Generation Performance Management,” here’s how great managers manage: “They define very clearly the outcomes they want,…

Describe and Define Critical Processes

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Anything that needs to be done more than once can be captured and turned into a process. Entrepreneurs tend to ignore the value of processes. There are lots of reasons for this (and none of them are good) but that’s a story for another day.…

Creating a Dialogue to Improve Performance

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Why is there often a disconnect between a boss and an employee?  It can start with the employee’s first day on the job. They’re fresh, excited, and eager to impress. The manager is congratulating themself on a great hire and they’re…

Establish Company-Wide Behaviors That Instill Accountability

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Accountability. It’s an overused word and an underutilized behavior. It means, of course, “doing what you say you’ll do.” It’s also characterized by “owning up to a mistake, correcting it, and apologizing to anyone harmed by that…

The Right Approach to Setting Employee Goals and Objectives

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Ideally, goals and objectives within an organization should cascade from the top. Each person should be responsible for establishing their own goals and work objectives in ways that are relevant to their job and support one or more organizational…

Difficulty Diagnosing the Real Problems or Obstacles to Growth

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As we pass through various scenarios of COVID-19, uncertainty is the name of the game. With this kind of uncertainty, things get overlooked. CEOs often ignore issues that don’t align with their beliefs or shut down conversations that feel…

Making The Most of a Recession

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There’s no sugarcoating it. We’re suddenly in a recession triggered by a plunge in consumer spending due to voluntary and mandatory quarantines to limit the worldwide spread of COVID-19. The impact has spread across nearly all business sectors.  How…

Searching for Truth Within Your Business: 10 Perspectives Worth Considering

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One thing separates high performing enterprises from those that are still aspiring to reach and maximize their goals. You may think it’s an innovative way to apply resources or to leverage a company's unique competitive advantage, or a capacity…